Some of our key achievements to date include:

  • setting up 13 integrated primary, community and social care teams - Teams Around the Patient (TAPs) co-located in GP Practices
  • through the TAPs concentrated on our most frail residents, working together in multi-professional teams which have reduced length of stay, reduced care home admissions by 10%, streamlined pathways and reduced duplication
  • implemented a shared hospital discharge pathway using therapists as case managers. We now have one of the best levels of discharge performance in England
  • introduced a shared Urgent Community Urgent Response Service across the "place" jointly investing £800K
  • brought together our customer contact centres into a single hub
  • absorbed increased demand for services estimated to be £2.5 million in community services and social care
  • shared our nursing workforce including nursing oversight with our care home providers
  • welcomed our care home providers to share NHS training and development resources
  • brought together teams working in palliative care in the NHS and voluntary sector
  • set up a Care Academy to train the workforce of the future
  • jointly funded an additional 59 therapists working across our "place" investing £2.9m
  • created 12 integrated Community Specialist Practitioners to work with care homes
  • joined up Council social care and public health and CCG commissioning teams into a single management structure