Accessibility statement for the County Durham Care Partnership website

This accessibility statement applies to the County Durham Care Partnership website. We want as many people as possible to be able to use this website. That means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver, as well as our Browsealoud embed)
  • translate the text on our website into different languages
  • read and understand website text which has been written in a way which is as simple as possible

The accessibility tools are at the bottom of the homepage. AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We have created this website to meet the Web Content Accessibility Guidelines version 2.1 AA standard, however there are some parts that we have not been able to make fully accessible yet:

  • you cannot modify the line height or spacing of text within the site’s accessibility controls, however the site is compatible with external tools that enable this.
  • a small minority of the non-County Durham Care Partnership documents contained in the documents archive are not fully accessible to screen reader software.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:


Call: 07788 363205

We’ll consider your request and get back to you in five working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).  If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The County Durham Care Partnership is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website and corresponding ICB documents are fully compliant with the Web Content Accessibility Guidelines version 2.1

Content that’s not within the scope of the accessibility regulations

Other documents: The accessibility regulations do not require us to fix other documents published before 23 September 2018 if they’re not essential to providing our services.  

Live video: We do not plan to add captions to live video streams (not currently used on the site but may be in future) because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 2 July 2023. It will next be reviewed on or before 1 May 2024.

What we’re doing to improve accessibility

We will test this site for accessibility on a regular basis. We will record here the date of the most recent site test, specifying the dates by which any identified issues will be fixed.